Direct Mail

At PlayBig Online Marketing in Raleigh, NC, we offer direct mail service which is the single-highest performing marketing channel.

When we start working with a new client, we often find many of them skeptical of direct mail. However, stats from the 2017 DMA Response Rate Report indicate that direct mail is the single-highest performing marketing channel.

To put it simply, physical mail drives transactions much more than digital ads. If you’re a small business owner in Raleigh, NC looking to acquire new customers and increase your sales with quality consumers quickly, then you should consider a direct mailing campaign.

Direct mailers are incredibly affordable, providing business owners in Raleigh, NC with an incredible return on investment. Our team can help you draft a direct mailing strategy.

What We Offer

Direct Marketing Insights

Brand & Offer Recall

Studies show that customers remember a digital ad less than 50 percent of the time. However, consumers can recall a direct mail advertisement more than 75 percent of the time.

More Likely to Drive Action

Our experts will take the time to explain the “motivation to cognitive load threshold” that is an integral part of our strategy. Direct mailers pass the critical threshold of “One.”

Humans "Wired" for Non-Digital Interactions

Digital ads can be difficult for consumers to comprehend. Studies show that it takes approximately 21 percent less cognitive effort to process a direct mailing ad than it does to embrace a digital ad.

Motivation to Cognitive Load Ratio

A load-ratio of one is considered average. Direct mailers have a load-ratio average of 1.33. Digital media, on the other hand, has a load-ratio of .86. When working together, we’ll explain how critical this difference can be.

Easier to Understand, More Persuasive

Because it’s easier to process and understand, it takes less time for a consumer to process a direct mailer than a digital advertisement visually. Direct mailers also prompt a motivation response rate that’s 20 percent higher.

Response Rate Statistics

Still not sold on the power of direct mail marketing? Consider these statistics, provided courtesy of the Direct Marketing Association.


Direct Mail

The response rate for direct mail, across all industries, is 3.7 percent. This is the case when businesses use a house list. The response rate is one percent when using a prospect list. This is noticeably different than the all-digital channels response rate, which is a mere .62 percent.



Envelopes, postcards, and other oversized mailers have a response rate of 4.25 percent.


Current Direct Mailers

Direct mailers can offer a return on investment ranging from 15 to 17 percent.


Direct Mail Investment

More than 80 percent of businesses indicate that they plan to incorporate direct mail into their marketing strategy in the coming year.

Call Today (910) 723-3899 or email candy@playbigonlinemarketing.com for all the details and a special introductory offer!